State-of-the-Art-System K-OPS(Kable Order Processing System) was created to provide our clients the ability to run a product business effortlessly. Mail, web, and phone orders, payment receipt, credit card processing, inventory, promotion and distribution are all integrated into a powerful and flexible program that helps you maximize sales. On-line Access to Customer Records and Reports In a real-time environment, clients have the ability to look up transactions, inventory, and promotion results. Complete Distribution and Warehouse Facilities Products, premiums, sales materials and packaging are all stored in our Illinois distribution center. Products can be sent via multiple shipping methods.	Receiving Requirements (PDF: 98 KB) - Hints for viewing PDF files.
Flexible Marketing Options Sell products singly or combined with other products. Offer special sales. Test various discounted offers. Package magazine and products in one offer. If you can come up with an offer, we can fulfill it! Advanced Web Store Capability Our technical staff can create, update, and house your web store. Customers can order easily from the web site, receive confirmation of orders and back orders, and check their order status. Sales-Powered Telephone Center Our telephone staff will do more than take orders. They can increase sales with cross-sells and up-sells of related products while your customers are on the line and ready to purchase. Full FTC and Sales Tax Compliance Kable's K-OPS system ensures that all back orders are in compliance with FTC requirements. Sales tax is charged, collected and reported according to prevailing rules.

Kable's K-OPS product fulfillment system allows you to focus on sales opportunities. Whether you want to sell single products, bundles of products, continuity programs, or combination magazine-product offers, K-OPS makes it easy.

Special offers. Coupons. Discounts. Testing offers. Up-sells. Cross-sells. K-OPS will support your most creative and ambitious product marketing endeavors.

The technical staff of Kable Product Services will support you, too. From creating and housing your web store to printing and mailing your product promotions, Kable's full-service capability will make your product business a one-stop shop.

Here are just some examples of how Kable's system will turn your product fulfillment program into a stronger product sales business:

	A sales-oriented telephone staff that uses K-OPS cross-sell and up-sell features to sell more products to your customers while they are on the line ready to purchase.
	Customized pack-slip messages that enable you to send personalized greetings and offers to your customers.
	Capacity to insert any number of promotional pieces in packages shipped out.
	Fast turn-around on special offers.
	The ability to accept orders via mail, telephone, fax, magnetic tape, FTP, E-mail and the Internet.
	Web shopping cart technology that is fully integrated with the fulfillment system and your web site, offering on-line E-commerce via a link from your home page.
	Comprehensive report package with over 100 reports to choose from - each containing the data that allows you to analyze your marketing campaigns and make strategic decisions about your product business.

At Kable, we work hard to be an extension of your organization. We know that exceeding your customer's expectations is the best way to ensure repeat business. In addition to shipping what the customer ordered quickly, the K-OPS system integrates the following features:

	Customized responses to customers with E-mail, confirming the order, backorder status, shipping information, tracking numbers and more.
	Complete compliance with FTC backorder rules.
	Multiple shipping methods
	A team processing environment that enables Kable's staff to become familiar with your specific policies and handling procedures.
	Fast, accurate, real-time credit card processing.
	Accurate billing and payment receipt.
	Integrated inventory management system that reports low stock items - even generating a purchase order automatically for reorders.
	Automated back order processing that picks and ships items in the order they were originally received - resulting in fewer customer service inquiries.
	Instant access to your customer's records for Kable Operators to look up - or in your office.
	One customer record in Kable's proprietary relational database that provides all product and magazine subscription purchase history in one place

With Kable's K-OPS system, you can concentrate on strategic decisions - and let Kable handle the fulfillment, customer service and distribution aspects. In addition to the over 100 marketing reports that allow you to analyze your promotions, K-OPS system also provides:

	Accounts receivable, commission, and royalty reports that can be customized to meet your needs.
	On-line access to reports and inventory information so you have the answers you need in minutes, not weeks.
	Dedicated account representative and team to handle your business the way you want it to be handled.
	Flexibility in how you market your products.
	Ability to use the system to send premiums, collateral materials, back issues and more.
	Bend-over-backwards service from Kable to supply packaging materials, direct mail printing and mailing, web design, and other services that will save you time and money.

Whether you offer a few ancillary products or a robust catalog business, Kable Product Services will help you meet your strategic goals. For a demonstration of the system and a price quote, contact Kable today.