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Gatekeeper Processing

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Sample Login Page  

Membership validation can be utilized to allow only Subscribers of your magazine to access secured content on your web-site. Kable® offers a system where by we will interface with your web site to allow you to control the content that can be viewed based on the user's subscription status at Kable®.

STANDARD FEATURES:

How to obtain a username and password

The subscriber can obtain a username and password in one of the following ways:

1) New Order - At the time the subscriber enters a new order on the web, they are also prompted to choose a username and password to access web content. A temporary file is utilized so access can begin immediately after the order is placed.

2) Existing Subscribers - The sign-in page will allow the subscriber to enter their account number. If they enter a valid account number, they will be allowed access, OR they can check a box on the page, and choose a username and password to be associated with their account number.

3) Customer Service - Customer Service can be directed to provide a subscriber with his or her user name and/or password when contacted.

Log-in Page

The log-in page can be hosted in one of the following two ways:

1) Kable's standard log-in page can be utilized.

2) A client's web development team can set up the client's home site to have a userid and password box form which posts to a page at Kable's site.
Regardless of the method chosen for the sign-in page, Kable will return control to a page on the client's home site with a flag set indicating if the user is a valid subscriber.

Additional Gatekeeper pages

  • Forgotten password page. - This page consists of a lookup by account number or username. An email is sent to the subscriber if the email address is stored on the subscriber's record. If no email address exists on file, an error message is displayed directing the subscriber to customer service.

    CONSIDERATIONS FOR SETTING UP GATEKEEPER:

    1) File Format

    a) Web content is available to ALL print subscribers.

    b) Web content is available at no additional fee to all print subscribers. Tracking is done via the use of a demo field on the subscriber's main file record. Valid values include: P - Print, B- Both Print & Web, or E-Electronic only. There does not HAVE to be a web-only edition.

    c) Web content is available at additional cost to print subscribers. Tracking is done via the use of a demo field on the subscriber's main file record. Valid values include: P - Print, B - Both Print & Web, E - Electronic. Financials for web and print are combined. Separate web pages are set up for each subscription type.

    d) Web Only content is handled on a separate file.

    2) Username/Password Size

    Username: 30 / Password: 20
    Username: 15 / Password: 10 (Specify if desired)

    3) Expires (Grace Issues)

    Access is allowed for 4 additional grace issues past expire. The number of grace issues can be customized.

    4) Bill-me-laters

    The option is available to allow or disallow access to bill-me-later subscribers.

    5) Credit Suspends

    The option is available to disallow access to subscribers on credit suspend.

    6) Deletes

    Accounts on delete are not allowed access. This can be customized to allow access if desired.

    7) Holds

    Accounts on hold are allowed access. This can be customized to allow or disallow access to specific hold codes.

    8) Temporary File Retention

    If the subscriber does not get added to the live file due to an invalid credit card or address, access will be granted until the temporary record is deleted. The default number of days for a userid and password to remain on the temporary file is 30 days. This can be customized.

    9) Information Sharing

    Kable® returns a flag denoting the subscriber status based on the options listed above. If additional information will need to be sent either to or from Kable®, please specify when requesting gatekeeper.

    For additional information, download the membership validation documentation.


  • Internet Services
    . Account Status
    . Administration Pages
    . Cancels
    . Change of Address
    . Combine Subscriptions
    . Customer Service
    . Frequently Asked Questions
    . Gatekeeper
    . Gift E-Cards
    . Gift Renewals
    . Gift Subscription
    . Missing Issue
    . Own Subscription
    . Payments
    . Product Demo
    . Refer A Friend
    . Renewals
    . Subscriber Services
    .  Web Transaction Counts
    .  WebTrends Sample Report

    Copyright © 2008 Kable Media Services, Inc. All rights reserved.
    Kable is a registered service mark of Kable Media Services, Inc.
    Products and companies referred to herein are trademarks or registered trademarks of their respective companies.
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