Kable Order Processing System (K-OPSSM)
Kable Product Services, Inc. (KPS) consistently makes the required investments to maintain state-of-the-art systems, which enables us to provide customers with exemplary fulfillment service.
We operate within the framework of Kable Order Processing System (K-OPSSM), a product and continuity enterprise customer management and fulfillment system offering you complete flexibility in running your product business. Mail list management, order entry, E-commerce, customer service, payment and credit card processing, complete inventory, warehouse and distribution management, manifesting and shipment confirmation, as well as a complete and flexible reporting package makes K-OPS a truly comprehensive system designed to help you effectively manage and grow your business. An accounting-based system, K-OPS transactions are fully audited and added to the file in real time.
K-OPS allows you to focus on sales opportunities. Whether you want to sell single products, bundles of products, continuity programs, or combination magazine/product offers, K-OPS makes it easy. With K-OPS, you are able to concentrate efforts on strategic business decisions - and let us handle the fulfillment, customer service, and distribution aspects.
Special offers. Coupons. Discounts. Testing offers. Up-sells. Cross-sells. K-OPS will support your most creative and ambitious product marketing endeavors.
Here are just some examples of how K-OPS will turn your product fulfillment program into a stronger product sales business:
- The ability to accept orders via mail, telephone, fax, FTP, E-mail, and the Internet.
- Comprehensive report package - each containing the data that allows you to analyze your marketing campaigns and make strategic decisions about your product business.
- Complete compliance with FTC backorder rules.
- Multiple shipping methods.
- Integrated inventory management system that reports low stock items - even generating an E-mail for reorders.
- Automated back order processing that picks and ships items in the order they were originally received - resulting in fewer customer service inquires.
- Sales tax is charged, collected and reported according to prevailing rules.
- A fully integrated database that allows you to make house file selections to produce special reports or send targeted mailings to your best customers.
- Campaign set-up that allows you to track and analyze your promotions by individual item or media code.
- Accounts receivable, commissions, and royalties modules that offer customized flexibility in managing your business.
- Clients have online, real-time access to customer records and reports.
- Multiple order releases throughout the day to process expedited/priority order requests same-day.